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What is the delivery time?
We provide shipping across Pakistan through Call Courier. Deliveries typically take 5-7 business days. Bridal wear delivery times are determined based on your requirements and the season. -
What if the product color varies?
While we strive for accurate color representation, slight variances may occur due to photographic processing. Yakin does not accept responsibility for these minor differences. -
Can I cancel my order?
You can cancel your order before it has been shipped. -
Can I amend my order?
Amendments can be suggested within 24 hours of order receipt. Changes after 24 hours may incur additional charges. -
Can I return the product?
We do not accept returns for online orders. -
What is the exchange policy?
Exchanges can be made within 7 days of purchase at the nearest Yakin store, along with the original receipt and after obtaining approval via info@yakin.pk. -
How can I track my order?
Upon dispatch, a Tracking ID will be sent via email and SMS. You can track your order on the Call Courier's website using this ID. -
What if my merchandise does not fit?
You can exchange your purchase at the nearest store within 7 days of delivery, with the invoice. -
What if my merchandise is damaged?
If your item is damaged, we will arrange an exchange within 7 days of purchase after verification. -
Why do I need a verification code sent to my mobile?
The verification code helps improve our delivery system. After placing an order, a code will be sent to your mobile number. Submit this code to confirm your order. -
What if I don’t receive the code?
If you don't receive the code, you can request it to be resent. Ensure your mobile number is correct. If the issue persists, you will receive a call from us. -
Will my order be placed if I don’t send the code?
Yes, your order will still be placed, but submitting the code ensures faster delivery. -
How can I make a payment?
Payment options include Cash on Delivery (COD), Bank Transfer, and Debit/Credit Card (Visa, MasterCard, UnionPay, American Express, etc).
Exchange & Return Policy:
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Yakin does not offer any ‘Exchange’ or ‘Return’ on sale items.
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All products purchased from our Site can be exchanged within 07 days only if:
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Exchange request is made within the stated time frame.
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The item(s) is faulty, damaged, or defective at the time of delivery.
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The received product(s) differed from the original order.
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Anything is missing from the package including price tags, labels, original packing, etc.
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Please email pictures of the defective item to info@yakin.pk or call at 0323-8888174 within 7 days after order delivery to raise a dispute. Yakin will assess each dispute on a case-by-case basis.
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Once we receive the item, our team will review the damage. After a fair assessment, we will issue a replacement of the same value as per the invoice.
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In case of exchange, the customer will be responsible for all shipping and handling costs.
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Discounted Items cannot be Returned/Exchanged.
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Unstitched articles once stitched will not be entertained.
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Wedding Wear and Couture dresses cannot be exchanged or returned.
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Luxe Fabric once purchased cannot be Returned/Exchanged.
Order Cancellation:
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Yakin does not offer a refund or money-back guarantee on sale items.
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Customers paying via Credit Card or PayPal may cancel within 24 hours of placing the order. Instead of a refund, a coupon of the same value will be provided, valid for 60 days on Yakin products.
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Yakin reserves the right to cancel orders for reasons like stock unavailability, quality check issues, technical errors, or payment failures.
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We do not store credit card details nor share customer data with third parties.
Product Disclaimer:
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Yakin strives for accurate product images and descriptions. However, slight differences may occur due to photo shoot embellishments, lighting, and device display variations.
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All product details are provided on our website. Customers are advised to carefully review descriptions before making a purchase.